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THERE WILL BE NO DOCTORS AVAILABLE FROM 12.30PM ON THURSDAY THE 21ST OF SEPTEMBER DUE TO ESSENTIAL TRAINING, FOR ANY EMERGENCY ENQUIRIES OR APPOINTMENTS PLEASE PHONE 0161 426 5850, WHERE THERE WILL BE DETAILS ON HOW TO CONTACT THE OUT OF HOURS SERVICE, WHO WILL BE COVERING THAT AFTERNOON.

WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE.

We are now booking FLU VACCINATIONS,

SATURDAY 23RD SEPTEMBER

WEDNESDAY 27TH SEPTEMBER

THURSDAY 28TH SEPTEMBER

FRIDAY 29TH SEPTEMBER

THURSDAY 5TH OCTOBER

FRIDAY 6TH OCTOBER

SATURDAY 7TH OCTOBER

 

IF YOU ARE OVER 65 OR ELIGIBLE FOR THE FLU VACCINATION PLEASE BOOK AN APPOINTMENT AT RECEPTION. Please note we are only currently booking for aged 18 years or over. This is due to the fact that we are unable to order the childhood vaccine until END OF SEPTEMBER.

NOTICE:

PLEASE NOTE WITH OUR NEW TELEPHONE SYSTEM THE OPTION TO PRESS FOR RECEPTION IS NOW OPTION 2. OPTION 1 IS FOR EMERGENCIES.

MANY THANKS

RECEPTION

FROM MONDAY THE 23RD OF MAY, YOU WILL NEED TO PROVIDE PHOTOGRAPHIC IDENTIFICATION TO COLLECT A PRESCRIPTION FOR A CONTROLLED DRUG.

Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question.  For more information about the Friends and Family Survey, please click on the two links below:

https://www.youtube.com/watch?v=sWEKinEeyLs&feature=player_detailpage  

https://www.youtube.com/watch?feature=player_detailpage&v=XJ6G5efgu2s

 

See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records

BRAMHALL HEALTH CENTRE

IMPORTANT- PLEASE READ NOW.

The Choose and Book System is used by all doctors in this country to refer patients to outpatient clinics.

 Please find and read all the enclosed information that you will need to book your appointment by telephone or online. Please ring on time.

 Patients with hearing or visual impairment can call in to Bramhall Library (next to the health centre) or contact the medical secretaries at the health centre for help.

Any patient may contact Bramhall Library (in person) if they need help in booking their appointment. (They are trained to help you make this booking but they cannot see any medical or clinical details on their computer). (Phone 0161 2176009 then ask for Bramhall Library).

Please be patient if you are trying to telephone the Choose and Book system, they may be busy at times and you may need to try ringing them again.  The Choose and Book system and the outpatient/hospitals are separate organisations from the GP practice, therefore, we cannot make an appointment directly with the outpatient clinic.  We do not have any information regarding individual hospital waiting lists or why waiting times may be longer at some hospitals than others.

There may be times when the practice may contact you by letter or telephone if the Choose and Book system informs the practice that your booking has been rejected or deferred.  We will then pass the information to you from the Choose and Book service. (This may happen if there are no available appointments at the hospital, hospital staff sickness or absence or if the hospital has referred you to another department).  Please be patient when this happens.  The GP practice usually has no say in how long patients are kept waiting for appointments or when appointments are cancelled or delayed.  If you feel that your appointment needs to be expedited because your medical condition has deteriorated then you may wish to inform your hospital Consultant directly by writing a letter to his or her hospital department.  If your medical condition deteriorates, then please make an appointment to see your GP for further medical assessment.

Further information on the Choose and Book system is available on our website: www.bramhallhealthcentre.co.uk .  Please click on Clinics & Services, and then the tab Choose & Book Referrals.  We also have the contact details if you wish to directly contact the local hospitals regarding appointment times or wish to provide feedback to the hospitals regarding the hospital appointment system.

If the above does not answer any of your questions regarding the Choose and Book system then please ring the practice and ask for the medical secretaries, so that we can help you further regarding your booking or visit our website:  www.bramhallhealthcentre.co.uk

 

 
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