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THERE WILL BE NO DOCTORS AVAILABLE FROM 12.30PM ON THURSDAY THE 21ST OF SEPTEMBER DUE TO ESSENTIAL TRAINING, FOR ANY EMERGENCY ENQUIRIES OR APPOINTMENTS PLEASE PHONE 0161 426 5850, WHERE THERE WILL BE DETAILS ON HOW TO CONTACT THE OUT OF HOURS SERVICE, WHO WILL BE COVERING THAT AFTERNOON.

WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE.

We are now booking FLU VACCINATIONS,

SATURDAY 23RD SEPTEMBER

WEDNESDAY 27TH SEPTEMBER

THURSDAY 28TH SEPTEMBER

FRIDAY 29TH SEPTEMBER

THURSDAY 5TH OCTOBER

FRIDAY 6TH OCTOBER

SATURDAY 7TH OCTOBER

 

IF YOU ARE OVER 65 OR ELIGIBLE FOR THE FLU VACCINATION PLEASE BOOK AN APPOINTMENT AT RECEPTION. Please note we are only currently booking for aged 18 years or over. This is due to the fact that we are unable to order the childhood vaccine until END OF SEPTEMBER.

NOTICE:

PLEASE NOTE WITH OUR NEW TELEPHONE SYSTEM THE OPTION TO PRESS FOR RECEPTION IS NOW OPTION 2. OPTION 1 IS FOR EMERGENCIES.

MANY THANKS

RECEPTION

FROM MONDAY THE 23RD OF MAY, YOU WILL NEED TO PROVIDE PHOTOGRAPHIC IDENTIFICATION TO COLLECT A PRESCRIPTION FOR A CONTROLLED DRUG.

Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question.  For more information about the Friends and Family Survey, please click on the two links below:

https://www.youtube.com/watch?v=sWEKinEeyLs&feature=player_detailpage  

https://www.youtube.com/watch?feature=player_detailpage&v=XJ6G5efgu2s

 

See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records

appointment_1Appointments

Appointments may be made by telephoning (0161) 426 5850 (our phone lines are open between 8.20am and 6.00pm), or by coming into the surgery. Appointments may now also be booked on the internet, contact Reception on the above number for details.

Routine appointments are available to be booked two weeks ahead, and also on the day.

There is a menu of appointments available. Most appointments are between 8:30am and 5:50pm on weekdays (except bank holidays). We also have evening appointments available as extra extended hours appointments (typically on a Wednesday evening starting at 6:30pm for two hours).  In addition, we offer some Saturday morning appointments (8am-1pm) as extra extended hours appointments.  These are arranged on a monthly basis and details can be obtained from Reception.

The receptionist will endeavour to give you an appointment with your preferred doctor, but this is not always possible. Please understand that the receptionist can only offer available appointments.

In an emergency all patients will be seen by the duty doctor the same day (an emergency is a condition which the patient feels cannot wait until the next day). Please note that the duty doctor clinic appointments may be shorter than routine appointments in order to see all the patients who have requested appointments on that day.  Please refrain from discussing additional non-emergency conditions as this may delay other patients.  We have a daily emergency clinic for children under the age of 12 (Monday to Friday mornings except Bank Holidays).

We would appreciate if you would consider the needs of all our patients. We have an obligation to balance the individual requirements of a patient during appointments with other patients waiting to be seen in the same surgery. There will be times when unforeseen medical emergencies may delay your appointment time (for example if the doctor is called out on an urgent home visit, is presented with a serious medical condition which requires more time to assess and arrange medical admission to hospital). If a patient presents with more than one medical condition, the doctor has the right to ask the patient to make a further appointment if the doctor is running late (due to previous medical emergencies) or if the doctor feels there is not sufficient time to deal with all additional queries. We apologise if this causes any inconvenience.

Missed Appointments

Unfortunately there are a growing number of appointments that patients do not attend. This significantly affects the ability of other patients to book appointments more quickly with a GP of their choice. Please telephone as soon as possible if, for any reason, you no longer require an appointment or are unable to make your appointment.

Doctors In Training And Medical Students.

Bramhall Health Centre is a teaching practice. We have qualified doctors in GP training. We also have students from Manchester University and other medical schools with us for short periods.

disabled_sign_on_wallDisabled Access

At Bramhall Health Centre reserved car spaces for the disabled are marked near the front door. Wheelchair access to the building is via a ramp near the front entrance and there is a toilet available for disabled patients.

 

 

 

 

 
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