Ordering Repeat Prescriptions

The easiest way to order repeat prescriptions are:

  • Using your NHS account (on the NHS website or in the NHS app)
  • Use the repeat ordering slip on your previous prescription. Leave it at reception or post it to us.

Only order medications that you need and if you have less than 10 days of medication remaining.

We are not currently accepting prescriptions requests over the phone except for vulnerable or elderly patients

Find out more about registering for online services


Collecting your prescription

You can collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Pharmacies receive the prescriptions via Electronic Prescription Service (EPS).

You will need to choose a pharmacy to collect your medicine from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP surgery
  • at any pharmacy that accepts repeat prescriptions

Questions about your Prescription

If you have questions about your medication, your local pharmacists can help you. They can also answer questions on medicines you can buy without a prescription. 

The NHS website has information on:

  • how your medicine works
  • how and when to take it
  • possible side effects 
  • answers to your common questions.

Go to NHS Medicines A to Z 

If you would like to speak to someone at the GP surgery about your prescription, you can book a routine appointment with the practice pharmacist by: 


About Pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains 

They can also discuss on medicine that you can buy without a prescription. 

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.


Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review. 


Prescription charges and exemptions

Find out more about NHS prescription charges


What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.