We apologise if you have encountered difficulty in getting through to us on the telephone over the last five weeks, we have been aware that there has been a problem and can understand that it is frustrating and an unacceptable situation for our patients.
There is a fault on the telephone system, at the BT telephone exchange, which we have reported to our Telephone Service Provider on several occasions and been assured that it is being investigated with urgency.
Until this is resolved, we ask that you are patient with our Reception staff who are trying their utmost to answer your calls promptly. We are treating this as an urgent issue and will let you know as soon as it has been resolved.
Welcome To Bramhall Health Centre
Bramhall Health Centre is a long-standing teaching practice (we help teach qualified doctors who are training to become General Practitioners and are involved in teaching medical students).
There are nine doctors operating from a purpose-built accommodation in the centre of the village (90% of our patients live within three miles of the centre of the village). We have over thirteen thousand patients registered in the practice.
The building also houses other services run by NHS Stockport such as the dressing clinic nurse, counsellors, district nurses, health visitors, midwives, physiotherapists, speech therapists and podiatrists. This provides an ideal basis for a primary health care team approach to problems.
The practice is dedicated to providing a high level of medical care for our patients. We continuously strive to improve our services by encouraging staff attendance on update courses, organising in-house teaching sessions and audits for all staff.
Our Catchment Area: To see if you live within our designated catchment area, please copy the link below into your internet browser and you can enter your postcode to see if you are within our boundary.
Bramhall Health Centre Building
Please note that the Bramhall Health Centre building is owned by NHS Stockport and not by the doctors in the practice. NHS Stockport is also responsible for the maintenance of the building including fixtures, fittings, cleaning and decorations including paintwork. If you feel the building is not being maintained or decorated adequately, then we would encourage you to write to the following address: NHS Stockport, Regent House, Heaton Lane, Stockport SK4 1BS.
Your opinion is important to us at Bramhall Health Centre. If you have any compliments, feedback, concerns or would like to raise a complaint, please direct this in the first instance to either the Reception Manager - Julie Meikle or the Practice Manager - Elaine Barnes. Both of whom, will be happy to discuss your concerns further, or receive your suggestions.
(Site updated 26/08/2014)